Important Update
Cobblers Direct, located in Austin, TX, is now the official HAIX® repair partner and will handle all HAIX® repairs.
HAIX® retread parts and components are currently on backorder. Because Cobblers Direct works exclusively with HAIX OEM components, repairs may take longer than usual due to this transition period and limited component availability. This delay is expected to be resolved by the middle of June. We appreciate your patience and understanding.
Why choose to refurbish your HAIX® boots?
- Feet friendly. Your favorite boots are already broken in.
- Preserves the quality by restoring functionality in many cases.
- Environmentally friendly because extending the life of your boots reduces waste.
- Cost effective – cheaper than buying a new pair.
- A HAIX® Authorized remanufacturer will refurbish your boots with original HAIX® materials and to HAIX®'s own rigorous technical standards.
FAQs
Generally, it takes 4-6 weeks, which includes shipping to and from the repair center.
It makes your comfortable, worn-in boots that fit your foot shape almost like new, so you can get some additional life out of them, and it keeps them out of the landfill.
Boots must maintain a certain level of condition in order to be eligible for the Refurbishment Program at NuShoe. Instances where they would not be eligible for this program include but are not limited to:
- Sole separation
- Delamination
- Holes in any portion of the boots
- Cracked soles
- Tread worn down smooth in large areas
If your boots have any of the above issues, they may not be able to be retreaded. We recommend that you check with NuShoe for any questions regarding your footwear and this program. Please note that properly maintaining your HAIX leather with regular cleaning and polishing will keep your HAIX boots in the best condition and extend their useful life even more.
While we are able to replace the exterior rubber toe cap, we are not able to replace the interior safety toe caps.
We are only able to repair broken stitching; we are not able to repair leather that is torn or cracked.